FRAMEWORK ACT ON CONSUMERS
ALL
CHAPTER I GENERAL PROVISIONS
Article 1 (Purpose)
Article 2 (Definitions)
Article 3 (Relations with Other Acts)
CHAPTER II CONSUMERS' RIGHTS AND DUTIES
Article 4 (Fundamental Rights of Consumers)
Article 5 (Duties of Consumers)
CHAPTER III DUTIES OF STATE, LOCAL GOVERNMENTS AND ENTERPRISERS
SECTION 1 Duties, etc. of State and Local Governments
Article 6 (Duties of State and Local Governments)
Article 7 (Assistance to Local Administrative Organizations)
Article 8 (Prevention of Danger and Injury)
Article 9 (Propriety of Weighing and Standards)
Article 10 (Criteria for Indication)
Article 11 (Criteria for Advertisement)
Article 12 (Propriety of Transaction)
Article 13 (Provision of Information to Consumers)
Article 14 (Improvement of Consumer Capacity)
Article 15 (Protection of Personal Information)
Article 16 (Settlement of Consumer Disputes)
Article 17 (Establishment, etc. of Testing and Inspection Facilities)
SECTION 2 Duties, etc. of Enterprisers
Article 18 (Cooperation, etc. in Policies for Promotion of Consumers' Rights and Interests)
Article 19 (Duties of Enterprisers)
Article 20 (Observance of Criteria for Promotion of Consumers' Rights and Interests)
Article 20-2 (Certification of Customer-Oriented Management)
Article 20-3 (Designation, etc. of Certification Institutions for Customer-Oriented Management)
Article 20-4 (Revocation of Customer-Oriented Management Certification)
CHAPTER IV SYSTEM TO PROMOTE CONSUMER POLICY
SECTION 1 Establishment of Consumer Policy
Article 21 (Establishment, etc. of Basic Plan)
Article 22 (Formulation, etc. of Implementation Plans)
SECTION 2 Consumer Policy Committee
Article 23 (Establishment of Consumer Policy Committee)
Article 23 (Establishment of Consumer Policy Committee)
Article 24 (Composition of Policy Committee)
Article 24 (Composition, etc. of Policy Committee)
Article 25 (Functions of Policy Committee)
Article 25 (Functions of Policy Committee)
Article 25-2 (Emergency Response, etc.)
Article 26 (Hearing of Opinions, etc.)
SECTION 3 International Cooperation
Article 27 (International Cooperation)
CHAPTER V CONSUMER ORGANIZATIONS
Article 28 (Activities, etc. of Consumer Organizations)
Article 29 (Registration of Consumer Organizations)
Article 30 (Revocation of Registration)
Article 31 (Autonomous Dispute Settlement)
Article 32 (Grant of Subsidy)
CHAPTER VI KOREA CONSUMER AGENCY
SECTION 1 Establishment, etc.
Article 33 (Establishment)
Article 34 (Articles of Association)
Article 35 (Activities)
Article 36 (Request for Test and Inspection)
Article 37 (Prohibition of Use of Similar Name)
SECTION 2 Officers and Board of Directors
Article 38 (Officers and their Terms of Office)
Article 39 (Duties of Officers)
Article 40 (Board of Directors)
SECTION 3 Accounting, Supervision, etc.
Article 41 (Source of Revenue)
Article 42 (Supervision)
Article 43 (Fiction as Public Officials in Application of Penal Provisions)
Article 44 (Application Mutatis Mutandis)
CHAPTER VII CONSUMER SAFETY
SECTION 1 General Provisions
Article 45 (Protection of Vulnerable Population)
Article 46 (Request, etc. for Correction)
SECTION 2 Consumer Safety Measures
Article 47 (Duty to Report Information on Defects)
Article 47 (Duty to Report Information on Defects)
Article 48 (Voluntary Removal, etc. of Goods, etc.)
Article 49 (Recommendation, etc. of Removal, Destruction, etc.)
Article 50 (Order, etc. of Removal, Destruction, etc.)
Article 50 (Order, etc. of Removal, Destruction, etc.)
SECTION 3 Gathering, etc. of Information on Dangers and Injuries
Article 51 (Establishment of Consumer Safety Center)
Article 52 (Collection and Handling of Information on Dangers and In juries)
CHAPTER VIII SETTLEMENT OF CONSUMER DISPUTES
SECTION 1 Settlement, etc. of Complaints by Enterprisers
Article 53 (Establishment and Operation of Consumer Consulting Organs)
Article 54 (Encouragement of Establishment of Consumer Consulting Organs)
SECTION 2 Remedy for Damages by Korea Consumer Agency
Article 55 (Application, etc. for Remedy for Damages)
Article 56 (Notification, etc. of Illegal Facts)
Article 57 (Recommendation of Agreement)
Article 58 (Period of Settlement)
Article 59 (Discontinuation of Procedure for Remedy for Damages)
SECTION 3 Settlement, etc. of Consumer Disputes
Article 60 (Establishment of Consumer Dispute Settlement Commission)
Article 61 (Composition of Settlement Commission)
Article 62 (Guarantee of Members' Status)
Article 63 (Meetings of Settlement Commission)
Article 63-2 (Details in Charge of Meetings for Dispute Settlement and Department for Settlement)
Article 64 (Exclusion, Challenge and Evasion of Members)
Article 65 (Settlement of Disputes)
Article 66 (Term of Dispute Settlement)
Article 66 (Term of Dispute Settlement)
Article 67 (Effect, etc. of Dispute Settlement)
Article 68 (Special Cases of Dispute Settlement)
Article 68 (Special Cases of Dispute Settlement)
Article 68-2 (Appointment, etc. of Representative Party)
Article 68-3 (Interruption of Prescription)
Article 69 (Applying Mutatis Mutandis Judicial Conciliation of Civil Disputes Act)
SECTION 4 Consumer Class Action
Article 70 (Subject Matter, etc. of Class Action)
Article 71 (Exclusive Jurisdiction)
Article 72 (Appointment of Attorney)
Article 73 (Application for Permission of Action)
Article 74 (Requirements, etc. for Permission of Action)
Article 75 (Effect of Final and Conclusive Judgment)
Article 76 (Application of Civil Procedure Act, etc.)
CHAPTER IX PROCEDURE, ETC. OF INVESTIGATION
Article 77 (Inspection, Submission of Materials, etc.)
Article 78 (Request, etc. for Provision of Data and Information)
Article 79 (Consumer Information Request Council)
CHAPTER X SUPPLEMENTARY PROVISIONS
Article 80 (Corrective Measures, etc.)
Article 81 (Request, etc. for Corrective Measures)
Article 82 (Hearings)
Article 82 (Hearings)
Article 83 (Delegation, Entrustment, etc. of Authority)
CHAPTER XI PENAL PROVISIONS
Article 84 (Penal Provisions)
Article 85 (Joint Penal Provisions)
Article 86 (Administrative Fines)
Article 86 (Administrative Fines)